MonitorIQ

Operational monitoring, OCPP health, uptime, alerts, session failures, and support triage.

This interactive mockup shows how MonitorIQ could look inside CertisIQ. Click the workflow items to preview the screens, metrics, queues, and recommendations.

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Core Capabilities

What MonitorIQ manages.

🔌

OCPP Health

Heartbeat, connector status, remote start response, meter values, and CMS visibility.

📈

Uptime Tracking

Availability by site, charger, port, customer, contract, and reporting period.

🚨

Exception Management

Failed activations, offline chargers, stuck sessions, alarms, and escalation queues.

Interactive MonitorIQ Dashboard

Click each workflow to preview the module.

CertisIQ

MonitorIQ

Operational monitoring, OCPP health, uptime, alerts, session failures, and support triage.

Priority Queue

Readiness Score

88/100

Operationally ready with minor exceptions.

Recommendations

Verified Output

Verified Operations Report

MonitorIQ creates structured records that can feed a Certis Verified evidence package when the required data, approvals, and workflow criteria are complete.

Certis Verified

Verified Operations Report

Owner-ControlledEvidence-based • Traceable • Access approval required